If you already employ someone at home, start with Helpore Admin Light or see Helpore Admin.
You have decided to employ someone at home the proper way: declared, insured, with a contract and a payslip. The question that follows is practical. How much of the administration do you want to carry yourself, and how much do you want to hand over?
Helpore offers three models with one principle: your household employs the Helper, and Helpore takes no fee from the gross wage. Employee deductions still apply. The models differ in how the relationship starts and who does the administration.
The three models at a glance
| Helpore Flex | Helpore Admin Light | Helpore Admin | |
|---|---|---|---|
| Best for | Trying Helpers, one off and occasional help | A regular Helper, you run the paperwork | A regular Helper, Helpore runs the paperwork |
| How it starts | Search, choose and book through Flex | Enter the details of your existing Helper | Set up the employment contract for your existing Helper |
| What Helpore does | Runs payroll administration for booked hours under the signed household package | Monthly payslip, registration paperwork, calculations and yearly summary | Contract, agreed registrations, payroll and payments with your authorization |
| What you do | Request help and review the quote | Register, submit the paperwork, and pay the wage and contributions | Provide payroll information and fund the agreed payments |
| Power of attorney | Included in the required household signature package | Not needed | Yes, for the agreed administration |
| Price | CHF 3.50 per booked hour, plus the wage | CHF 15.90 a month or CHF 154.80 a year | CHF 23.90 a month or CHF 238.80 a year |
Helpore Flex: book by the hour, try before you commit
Browse profiles and request one-off or recurring help. The required household package includes the payroll authorization, Flex agreement and terms. A request still needs the Helper’s confirmation.
Helpore Flex includes payroll administration for CHF 3.50 per hour, in addition to the wage and employer costs. This is the listed fee; no extra VAT is added to it. A qualifying recurring arrangement or move to Helpore Admin Light or Helpore Admin carries a CHF 29 placement fee, settled once per household and Helper. Eligible Flex service fees paid for completed bookings with the same Helper during the previous 90 days reduce it, up to CHF 29. Bringing your own Helper directly carries no placement fee. Flex prices here are QR bill prices. By card or TWINT a Flex booking costs more; both prices are shown in francs before you choose. When a visit is too soon for a QR bill, card and TWINT pay the QR bill price.
One-off bookings can help you decide whether to work regularly with the same Helper. A qualifying recurring relationship or switch to Light or Admin settles the placement fee once, with eligible trial service fees credited against it. A zero placement balance does not change the card or TWINT price of a booking.
Helpore Admin Light: the paperwork and numbers, you do the rest
Admin Light is for a household that has, or wants, a regular Helper and is happy to deal with the authorities itself. It is priced for that division of labour: CHF 15.90 a month, or CHF 154.80 a year.
What you get:
- A monthly payslip and calculation sheet showing gross wage, employee deductions, employer contributions and the amounts you need to pay. You pay the wage and submit or forward the required amounts yourself.
- Registration paperwork for your existing employment. Enter your Helper’s details. Your Helper does not need a Helpore account or public profile. Light does not provide an employment contract.
- A registration pack with the details for your compensation office, the required accident insurance and any missing information. You submit it yourself.
- Record hour changes and holidays month by month so the calculation can reflect the actual work. Accident-cover duties depend on the weekly hours and arrangement.
- A yearly summary every January with the figure for the wage declaration.
What stays with you: registering, submitting the paperwork, paying the wage on the agreed payday, forwarding contributions and arranging the required insurance. Light supplies paperwork and calculations; it does not move your money or require a payroll power of attorney.
Helpore Admin: everything in Light, and Helpore does the doing
Admin is the complete service, at CHF 23.90 a month or CHF 238.80 a year. It includes everything in Admin Light and adds the part that costs most households the most time: acting.
Under a one-time power of attorney, Helpore performs the agreed registrations and administration in the household’s name. It arranges the authorized wage payments on the agreed contract payday and forwards the applicable contributions, premiums and tax. Your monthly records show the wage, deductions and amounts forwarded. The household remains the employer.
Admin is the right choice when you want the arrangement to run without you thinking about deadlines, or when the numbers get more involved: a Helper taxed at source at the ordinary cantonal tariff, a pension fund affiliation, several Helpers, or a household that crosses the simplified settlement ceiling during the year.
The rules that run underneath all three
Some of the rules are the same whichever model you choose, and it helps to know them.
The household is the employer. For work in a private home, Swiss law treats the household as the employer. Helpore is not a party to your Helper's employment contract and takes no share of the wage. Its income is the Flex fee, the Light or Admin subscription and, where it arranges insurance offers, a disclosed commission.
Paid work must be declared correctly. Contributions, accident cover, holiday entitlement and any pension or tax duties depend on the worker and arrangement. Flex runs its included payroll; Light supplies the paperwork and calculations for you to act on; Admin carries out the agreed administration.
The simplified settlement procedure. Eligible household employers may use annual settlement with a final 5% tax deduction from liable gross pay. The limits are CHF 22’680 per employee and CHF 60’480 for total household payroll per year; other admission and reporting conditions also apply. The two limits alone do not establish eligibility. A change from ordinary to simplified settlement takes effect at the start of a calendar year after timely notice.
Holidays are time off. The federal minimum is four paid weeks, or five until the twentieth birthday; the applicable contract or canton may provide more. Paying a holiday share with each wage is allowed only for qualifying irregular part-time work and must be identified in the written contract and payslip. An untaken balance is not automatically payable during employment or at its end.
Which model for which situation
- You need a new Helper. Browse profiles and book by the hour through Flex.
- You want to keep a Helper after Flex visits. Request a weekly series or choose Light or Admin. Eligible paid service fees reduce the placement fee; they do not reduce the subscription.
- Someone already helps in your home. Choose Light for monthly payslips, paperwork and calculations, or Admin to handle the agreed administration for you. Your Helper does not need a Helpore account.
- You are comfortable with forms and bank transfers and want the lowest fixed cost. Admin Light.
- You want it done, not explained. Admin.
- Your Helper is an EU or EFTA citizen without a permit. Check the applicable notification or permit route before work begins. Swiss-employer short-term employment and cross-border services have different time limits.
Frequently asked questions
What is the difference between Helpore Flex, Helpore Admin Light and Helpore Admin?
Helpore Flex includes payroll administration for booked hours under the signed household package. Helpore Admin Light prepares the monthly payslip, paperwork and calculations. You register the employment, submit the paperwork and pay the wage yourself. Light does not provide an employment contract or act under a power of attorney. Helpore Admin prepares the contract and handles the agreed registrations, payroll and payments with your authorization. Your household remains the employer.
How much does each model cost?
Helpore Flex includes payroll administration for CHF 3.50 per hour, in addition to the wage and employer costs. This is the listed fee; no extra VAT is added to it. A qualifying recurring arrangement or move to Helpore Admin Light or Helpore Admin carries a CHF 29 placement fee, settled once per household and Helper. Eligible Flex service fees paid for completed bookings with the same Helper during the previous 90 days reduce it, up to CHF 29. Bringing your own Helper directly carries no placement fee. Helpore Admin Light is CHF 15.90 a month or CHF 154.80 a year, equivalent to CHF 12.90 a month and CHF 36 less than twelve monthly payments. Helpore Admin is CHF 23.90 a month or CHF 238.80 a year, equivalent to CHF 19.90 a month and CHF 48 less than twelve monthly payments. Helpers never pay a platform fee.
Can I start with Flex and switch later?
With Flex, you can try one-off visits before a recurring arrangement or a switch to Light or Admin. Eligible paid service fees for completed visits with the same Helper in the previous 90 days reduce the CHF 29 placement fee, capped at that fee. It is settled once per pair and does not change the card or TWINT price of a booking.
Which model is right for someone who already helps in my home?
Admin Light and Admin both support a Helper you already employ. Light prepares monthly payslips, paperwork and calculations for you to act on. Admin prepares the contract and handles the agreed administration with your authorization. Your Helper does not need a Helpore account.
Is the household still the employer in every model?
Yes, in all three. Helpore prepares the paperwork and, in Admin, acts for the household under a power of attorney.
What does the simplified settlement procedure have to do with the models?
Eligible employers can settle annually with a final 5% tax deduction. Annual limits are CHF 22’680 per employee and CHF 60’480 for total household payroll; other conditions apply. Do not assume the procedure changes automatically within a year.