Try Them. Keep Them. The Helpore Model, Explained

Helpore supports declared household employment. The household is the employer, the Helper agrees a gross wage, and Helpore takes no fee from that wage. Existing households can choose Light or Admin today; hourly booking through Flex is not open yet.

If you already have a Helper, Light prepares monthly payslips, paperwork and calculations while you register and pay. Admin handles the agreed administration with your authorization. When Flex opens, you will be able to request one-off or recurring help with payroll administration included.

"Helpore takes no fee from your Helper’s gross wage. When Flex opens, the household quote will show the wage, employer costs and Helpore fee separately."

The Helpore model in two sentences

One story in three acts: try, love, keep

You choose who helps in your home and how you want to arrange the employment.

• Try them. Browse profiles now. When Flex opens, you can request a one-off visit; the Helper must accept. Review the itemized price and employment documents before confirming.
• Love working with them? Make it weekly. When Flex opens, request a recurring arrangement with the same Helper. It still needs their confirmation, and the required household package includes payroll administration.
• Keep them, your way. Choose Light for monthly payslips, paperwork and calculations, or Admin to handle the agreed administration with your authorization. If someone already helps in your home, you can start directly with either plan.

For Helpers: agree the wage and check the deductions

Whether you clean, cook, care for children or offer non-medical household support, you can prepare a free Helper profile, gross rate, area and availability. Helpore takes no fee from your gross wage; employee deductions remain. Flex booking is not open yet, and future requests need your acceptance.

A regular household and other work

A regular household can give you a steadier schedule. You can also agree work with other households, within your availability and legal working limits. Neither joining nor setting a rate guarantees work.

The household is the employer. Correctly declared employment provides wage records and the applicable protections; the actual administration depends on the selected model.

• No Helpore fee from your wage. Agree a gross rate at or above the applicable floor. Employee deductions can reduce take-home pay.
• Paid holidays. You are entitled to paid time off. A separately identified hourly supplement is permitted only where the legal conditions are met.
• Correct declaration. The household must meet the contribution and insurance duties that apply to the worker and arrangement, including the age/year exceptions.
• Accident cover. The household must arrange the applicable accident insurance. Occupational and non-occupational cover depend on the working arrangement.

Declared work gives you an income record and the applicable social-insurance contributions. Whether it completes an AHV contribution year or creates a benefit entitlement depends on your wider record and circumstances.

From the EU or EFTA? Check the short-term notification route

EU and EFTA citizens taking short-term employment with a Swiss employer may use the notification procedure for up to three months in a calendar year. The employer must notify before work starts. The separate 90-effective-workday rule concerns cross-border service provision. Check the route that applies to you before agreeing work.

Helpers also get a referral reward for every friend they refer who completes the qualifying hours.

What your hours are really worth with Helpore

Move the sliders to compare two adjustable gross hourly wages at the same hours. This is an illustration, not evidence of what a particular agency pays. Holiday entitlement and statutory deductions remain separate; the difference comes from the two rates entered.

Compare the employment arrangements

What each setup gives the person doing the work:

Compare actual employment terms rather than treating the agency column as a verified market average. Undeclared work can create missing records and back-payment risks; it does not remove employment rights.

For households: understand the wage, costs and fees

The household remains the employer. Flex includes payroll administration under the signed household package. Light prepares monthly payslips, paperwork and calculations for you to act on. Admin handles the agreed administration with your authorization. Your Helper’s gross wage, take-home pay and your total employer cost are different amounts.

The wage, contributions and insurance depend on the actual arrangement. The card or TWINT price is calculated on the whole payment, not per hour. The current quote itemizes the amounts before confirmation when Flex booking opens.

You can browse real profiles and choose the person you would like to work with. Existing employment can use Light or Admin now. Flex booking remains closed; future requests need the Helper’s confirmation.

You can choose a lasting arrangement with your Helper through Light or Admin. The household remains the employer; the division of administration depends on the plan.

Already have your own Helper? Bring them to Helpore.

If someone already helps in your home, choose Helpore Admin Light for monthly payslips, paperwork and calculations while you register and pay, or Helpore Admin to handle the agreed administration with your authorization. Your Helper does not need a public profile or a Helpore account.

From a first visit to regular help

When Flex opens, you can request a first visit and decide together whether to arrange regular help. The Helper must accept each proposed arrangement.

• Step 1 · Try. Browse profiles now. Once Flex opens, request a one-off visit and review the itemized quote and required household documents; the Helper must confirm.
• Step 2 · Keep. Once Flex opens, you can request recurring help from the same Helper, or choose Light or Admin for a regular employment arrangement. Payroll administration is included in Flex; the required signature package includes the authorization.
• Step 3 · Settle the placement fee. Eligible Flex service fees paid for completed visits with the same Helper in the previous 90 days reduce the CHF 29 placement fee, capped at that fee. This is a placement credit, not a credit against a subscription.

If you already employ a Helper, you can start directly with Light or Admin without a placement fee. You choose how much administration to handle yourself.

Built for Switzerland, made for all of Switzerland

Helpore supports Swiss household employment in English, German, Portuguese, Spanish, French and Italian. Your household remains the employer. Light supplies paperwork and calculations for you to act on; Admin handles the agreed administration with authorization. Future Flex includes payroll administration, and booking is not open yet.

Light and Admin support existing household employment across Switzerland. You can also prepare or browse Helper profiles, with the results depending on each Helper’s service area. Flex booking is not open yet and publication does not guarantee requests.

Frequently asked questions

How does Helpore work?

Helpers agree a gross hourly wage at or above the applicable floor. Helpore takes no fee from that wage. Employee tax and social-insurance deductions can reduce take-home pay; paid holiday and insurance follow the applicable employment rules. Flex booking is not open yet.

How much does a Helper earn with Helpore?

Agree a gross wage at or above the applicable floor. Helpore takes no fee from that wage; employee contributions, tax, pension and insurance deductions may reduce take-home pay. Paid holiday is time off with continued pay; an hourly payout needs the legal exception. Flex booking is not open yet.

What can a Helper do besides cleaning?

Helpers offer a range of home help, not just cleaning. Depending on the person, that can include senior help and companionship, childcare, errands, cooking and home organisation, as well as cleaning. You choose the Helper whose services and experience match what your home needs.

Does it cost anything to join as a Helper?

No. Joining is free and stays free. There are no membership fees, no bidding and no charges to receive bookings, ever.

Can I choose my own hours and area as a Helper?

Yes. Prepare your services, area, gross rate and availability now. Flex booking is not open yet. When it opens, you can accept or decline requests; joining does not guarantee work.

Is the work really declared and insured?

AHV liability starts on 1 January after the seventeenth birthday. In domestic work, the low-pay exception lasts through 31 December of the year the worker turns 25: pay of CHF 750 or less per calendar year and household is exempt unless the worker requests contributions. Above CHF 750, contributions apply to the full liable wage. Older working-age domestic staff are generally liable from the first franc; reference-age rules differ. The household must arrange the applicable accident cover. Correct declaration supports your AHV record, but one hour does not establish a full contribution year or guarantee benefits. Flex booking is not open yet.

What does "try, then keep" mean for households?

When Flex opens, you can request one-off or recurring help; the Helper must accept. Helpore Flex includes payroll administration for CHF 3.50 per hour, in addition to the wage and employer costs. This is the listed fee; no extra VAT is added to it. A qualifying recurring arrangement or move to Helpore Admin Light or Helpore Admin carries a CHF 29 placement fee, settled once per household and Helper. Eligible Flex service fees paid for completed bookings with the same Helper during the previous 90 days reduce it, up to CHF 29. Bringing your own Helper directly carries no placement fee. If someone already helps in your home, start directly with Light or Admin.

Can I keep a regular household and still take other bookings as a Helper?

You can agree work with several households within your availability and legal working limits. An existing household can use Light or Admin. Flex booking is not open yet, and joining does not guarantee work.

I am an EU or EFTA citizen without a Swiss permit. Can I work as a Helper?

EU and EFTA citizens taking qualifying short-term employment with a Swiss employer may use notification for up to three months in a calendar year. The employer must notify by the day before work starts. The separate 90-effective-workday rule concerns cross-border services. Check the route before agreeing work.

Can I use Helpore Admin for someone who already helps in my home?

Yes. Helpore Admin Light prepares the monthly payslip, paperwork and calculations. You register the employment, submit the paperwork and pay the wage yourself. Helpore Admin prepares the contract and handles the agreed registrations, payroll and payments with your authorization. Your household remains the employer. You can start directly with your own Helper without a placement fee. For a qualifying switch from Flex to either plan, eligible service fees paid for completed bookings with the same Helper in the previous 90 days reduce the CHF 29 placement fee, up to CHF 29. The fee is settled once per household and Helper; the credit does not reduce a subscription payment.

Where is Helpore available?

You can prepare a profile or browse profiles across Switzerland. The profiles shown depend on each Helper’s service area. Flex booking is not open yet. Light and Admin support a Helper you already employ, without requiring a marketplace profile or a Helpore account for your Helper.

Two sides, one fair deal

Helpers can prepare a free profile, gross rate and availability now. Households can use Light or Admin for a Helper they already employ. Flex booking is not open yet.

• Create your free Helper profile
• Create a free client account