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Helpore
Cookie Policy
This policy explains how Helpore uses cookies and similar technologies on the website, which cookies are necessary, which optional categories may be used, and how you can change your choices.
Manage cookie choicesPreference cookies
Used only with your consent to remember helpful non-essential choices, such as display preferences.
Optional
Analytics cookies
We use no analytics cookies and no analytics tools of third parties. If one is ever added, it loads only if you allow analytics cookies. Counts of the steps reached on our own pages and in our apps, which set nothing on your device, do not depend on this switch; section 4 of the Privacy Policy describes them.
Optional
Marketing cookies
Used only with your consent. Advertising measurement tools record the pages you visit on Helpore and whether a visit from an ad leads to a signup or paid booking. Helpore may also report to Google one opaque ad click reference, the event and its time, and an opaque order reference.
Optional
What cookies are
Cookies are small files stored in your browser. Similar technologies can also store or read information from your device, for example to keep you signed in or remember a language choice.
How Helpore uses cookies
Helpore currently uses necessary cookies for platform operation, security, authentication, locale handling and remembering your cookie decision. Optional categories are blocked unless you choose to allow them. With your consent, we also use marketing cookies and the measurement tools of advertising providers described under Third party services. In your browser's storage we keep the reference of the ad you clicked and the link's campaign details. This is not a cookie. We use them to count which ads lead to signups or paid bookings. If you refuse marketing cookies, we delete them from your browser. Withdrawing consent stops all further household reports, including repeat deliveries.
Your choices
You can accept all cookies, reject optional cookies, or customize optional categories. Rejecting optional cookies does not block access to the website or core platform functions.
Consent storage
When you save a choice, Helpore stores a non-sensitive preference cookie in your browser and records a pseudonymous consent event in our database. This prevents the banner from appearing again on later visits unless the policy version changes or you clear browser data.
Changing your choice
You can update your choice at any time from this page using the cookie settings button. You can also delete or block cookies through your browser settings.
Third-party services
We use measurement tools of advertising providers. They load only after you accept marketing cookies. If you withdraw that consent, we stop sending them information from your browser. Withdrawing consent stops all further household reports, including repeat deliveries. They record the pages you visit on Helpore, the reference of the ad you clicked and whether the visit leads to a signup or paid booking. No email address or phone number of a Helper is sent to these providers, neither in plain text nor in hashed form. With the same consent, our server may also report a registration to the provider with your IP address, browser type, the browser identifier that the provider's measurement tool stores in a cookie, the registration page and the reference of the ad you clicked. For a household signup or paid booking, Google receives one opaque ad click reference, the event and its time, and an opaque order reference. That household report never contains an email address, phone number, full URL, price, payment amount or wage. Helpore removes the report’s ad click reference once Google confirms acceptance, or when the report is cancelled or expires, you withdraw consent, or your account is deleted. Data already delivered follows Google's handling, and Helpore cannot promise that Google will erase an individual report. A report of a full refund corrects the advertising count and is not a privacy erasure. Separately from these tools, we report once to one of these providers that a Helper who came from its ad completed onboarding, as the Privacy Policy describes. That report does not depend on your cookie choice after registration. We use no analytics tools of third parties. Such a tool would load only after you accept analytics cookies. Payment, authentication and security providers may still use cookies or similar technologies when required to provide their essential service. The Privacy Policy describes these providers and where they process data.
Contact
For privacy questions, contact privacy@helpore.com. You can also review our Privacy Policy for more information about how we process personal data.