Is it legal to just pay a cleaner cash?

No. Household work must be declared to the compensation office and insured against accidents, whatever the hours. Declaring it is exactly what Helpore does, so the question never comes up.

What does Helpore do that a job board does not?

Everything after the phone number: contract, registration, accident insurance, monthly payslips, source tax where it applies, holiday and notice rules, and a record of it all that both of you can see.

Can I bring someone I found elsewhere?

Yes. Invite them to Helpore and Helpore Admin runs the employment for that person. No placement fee applies to someone you bring yourself.

Compared honestly

Helpore vs Homeservice24: after the phone number, who does the rest

Homeservice24 is a contact database: it connects you with people offering household help, and its job is done when you have a name. Helpore connects you too, and then employs, insures, pays and documents the relationship with you. The difference is everything that happens after the first message.

Find your Helper See your own numbers in the wage calculator

What Homeservice24 is

Homeservice24 has run for well over fifteen years as a job platform where households post an offer and people offering household help apply. They are not employed by Homeservice24 and pay nothing; households become premium members with a one time usage fee to contact applicants. The platform says they earn about CHF 28 gross an hour on average, and points households to a separate tool for registering and insuring the person they hire.

Where households feel the difference

You are the employer, alone

With Homeservice24: Once you have made contact, the platform's part is over. Registration, insurance and payslips are yours to arrange, through a separate tool.
What it means for you: Compensation office registration, accident insurance, a contract, a payslip every month, source tax if it applies. Each one is a step you can miss.
With Helpore: Helpore Admin runs the whole employment for you, Admin Light gives you the documents and the monthly calculation, and Flex includes all of it in each booked hour.

The undeclared work trap

With Homeservice24: Nothing on the platform stops a household from simply paying cash.
What it means for you: Undeclared household work is illegal in Switzerland and the household carries the fines and the liability. An uninsured accident in your home is your problem.
With Helpore: Every Helpore booking and every contract is declared and insured from the first hour. There is no undeclared path to take.

A contact, then nothing

With Homeservice24: A one time fee buys the ability to reply to applicants.
What it means for you: There is no place where bookings, hours, holiday balances, payslips and notice periods live afterwards.
With Helpore: The relationship stays on Helpore: bookings and confirmations, hours, holiday balance, payslips and documents, notice periods. For both of you.

Choosing safely

With Homeservice24: A large database of profiles; verification is yours to do at the interview.
What it means for you: Identity and the right to work in Switzerland are things you have to check yourself, and get wrong at your own risk.
With Helpore: Identity and work permits are verified before a Helper can be booked. You still choose the person; you do not have to be the one who checks their papers.

Side by side

Side by side	Homeservice24	Helpore
Finds you a person	Yes, you post and they apply	Yes, you choose from verified profiles
Verified identity and permit	Your job	Before booking
Contract, registration, insurance, payslips	Yours to arrange	Done by Helpore, or included per hour
After the first contact	Off the platform	The whole relationship, on Helpore
What the Helper keeps	The wage you agree	The whole wage, never below the legal floor

Helpore's prices, all of them

Flex: pay per booked hour, a flat Helpore fee of CHF 3.50 on top of the wage, contract, insurance and payslip included, nothing to subscribe to.
Helpore Admin Light: CHF 15.90 a month or CHF 154.80 a year for one regular Helper you administer with Helpore's documents and calculations.
Helpore Admin: CHF 23.90 a month or CHF 238.80 a year, and Helpore runs the whole employment: contract, registration, payslips, source tax, insurance.
A one time placement fee of CHF 29.00 when a Helper you found on Helpore becomes your regular employee, credited against Flex fees you already paid.
Helpers set their own rate, never below CHF 24.55 an hour, and never below the statutory minimum where the work is done. The wage is theirs in full.

See your own numbers in the wage calculator Bring the person you already have

Common questions

Is it legal to just pay a cleaner cash?: No. Household work must be declared to the compensation office and insured against accidents, whatever the hours. Declaring it is exactly what Helpore does, so the question never comes up.
What does Helpore do that a job board does not?: Everything after the phone number: contract, registration, accident insurance, monthly payslips, source tax where it applies, holiday and notice rules, and a record of it all that both of you can see.
Can I bring someone I found elsewhere?: Yes. Invite them to Helpore and Helpore Admin runs the employment for that person. No placement fee applies to someone you bring yourself.

Where these facts come from

Everything on this page about Homeservice24 was read on Homeservice24's own website on 5 September 2026. Helpore's figures are the constants the booking engine enforces. If something has changed, tell us and it will be corrected.

Other comparisons

The Swiss household employment guide Every acronym, every canton, every rule, in plain language.

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