Is Helpore an agency like Batmaid?

No. Helpore is a placement platform: the household employs the Helper, Helpore verifies the Helper and runs the administration. Nobody is employed by Helpore to work in your home.

Do I have to do the paperwork myself?

No. Flex includes contract, insurance and payslip per booked hour. Admin Light gives you the documents and the monthly calculation for a regular Helper. Helpore Admin runs the entire employment for you.

Can I keep the same Helper?

That is the point. You choose the person, and they stay your person. If they move on, you choose again.

Compared honestly

Helpore vs Batmaid: your own Helper, or an agency's cleaner

Batmaid is the agency model done well: it employs its cleaners, and you are its customer. Helpore is the other model: you employ your Helper, choose them yourself, and Helpore does the administration. Both are legal and insured. They put you in very different positions.

Find your Helper See your own numbers in the wage calculator

What Batmaid is

Batmaid is a Swiss cleaning platform that employs all of its cleaners on permanent contracts under the cleaning industry's collective agreement. Its promise to households is to be freed from employer duties and administration, and to have the same cleaner each time. Batmaid does not publish an hourly price on the pages reachable without starting a booking; the price appears in the booking flow.

Where households feel the difference

Who employs whom

With Batmaid: Batmaid is the employer. You are a customer buying a service.
What it means for you: The wage is not yours to set, and what your cleaner actually keeps is not shown to you. An agency price bundles the wage, the margin and everything else into one number.
With Helpore: You are the employer and your Helper works for you. The wage is agreed between you, shown before you book, and the Helper keeps all of it. Helpore's fee is a flat amount you can see.

Choosing the person

With Batmaid: The same cleaner each time is something the agency offers; the assignment is the agency's.
What it means for you: You are matched to whoever the company has available. Continuity is a feature the company grants, not a decision you make.
With Helpore: You browse verified profiles, read how each Helper works and what they charge, pick the person, and keep them. Nobody is swapped in.

Knowing the price before you commit

With Batmaid: No hourly price is published on the pages we could reach; it appears once you start booking.
What it means for you: You cannot compare before you enter your details, and you cannot see how much of the price is wage.
With Helpore: The wage, Helpore's fee and the employer contributions are on the profile and in the quote before you book. The wage calculator shows a whole year.

When occasional becomes regular

With Batmaid: However long it lasts, you remain a customer of a company.
What it means for you: A regular person you rely on every week is, on paper, an employee of someone else, on terms you do not set.
With Helpore: Start with Flex for occasional hours, everything included. When it becomes regular, Helpore Admin or Admin Light turns the same Helper into your declared employee, and Helpore runs the payroll.

Side by side

Side by side	Batmaid	Helpore
The employer	Batmaid	You
Who sets the wage	Batmaid	You and your Helper, never below the legal floor
What the Helper keeps	Not shown	The whole wage
Administration and insurance	Done by the agency for its own employees	Done by Helpore for you, or included per hour
Choosing your person	Assigned by the agency, same cleaner where possible	You choose and keep

Helpore's prices, all of them

Flex: pay per booked hour, a flat Helpore fee of CHF 3.50 on top of the wage, contract, insurance and payslip included, nothing to subscribe to.
Helpore Admin Light: CHF 15.90 a month or CHF 154.80 a year for one regular Helper you administer with Helpore's documents and calculations.
Helpore Admin: CHF 23.90 a month or CHF 238.80 a year, and Helpore runs the whole employment: contract, registration, payslips, source tax, insurance.
A one time placement fee of CHF 29.00 when a Helper you found on Helpore becomes your regular employee, credited against Flex fees you already paid.
Helpers set their own rate, never below CHF 24.55 an hour, and never below the statutory minimum where the work is done. The wage is theirs in full.

See your own numbers in the wage calculator Bring the person you already have

Common questions

Is Helpore an agency like Batmaid?: No. Helpore is a placement platform: the household employs the Helper, Helpore verifies the Helper and runs the administration. Nobody is employed by Helpore to work in your home.
Do I have to do the paperwork myself?: No. Flex includes contract, insurance and payslip per booked hour. Admin Light gives you the documents and the monthly calculation for a regular Helper. Helpore Admin runs the entire employment for you.
Can I keep the same Helper?: That is the point. You choose the person, and they stay your person. If they move on, you choose again.

Where these facts come from

Everything on this page about Batmaid was read on Batmaid's own website on 5 September 2026. Helpore's figures are the constants the booking engine enforces. If something has changed, tell us and it will be corrected.

Other comparisons

The Swiss household employment guide Every acronym, every canton, every rule, in plain language.

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