A guide for families

Helping an older parent at home: plan the first visit together

Start with what your parent would welcome help with. Make a private first-visit brief together, then compare household Helper profiles in Switzerland.

A first visit might focus on one ordinary task: the weekly shopping.

A first conversation

The weekly shopping

Your parent wants help with shopping but still chooses what to buy. Would they go along or hand over a list? Agree how purchases would be paid for, what happens if an item is unavailable and who keeps the receipts.

Start with a possible household task. No names, addresses or health details are needed here.

A private planning tool

Prepare the first visit together

Start with a possible household task. No names, addresses or health details are needed here.

Are you deciding together or gathering questions?

The planner does not save or send your brief to Helpore. If you browse profiles, the link carries only the chosen service. Printing or copying is your choice.

Worked example, not a personal plan

Shopping or errands

List, payment, receipts and whether they want to go along.

Possible task
Shopping or errands
What your parent wants to keep doing
Choose the shopping list
Scope to agree
List, payment, receipts and whether they want to go along.
Visit length to agree
Agree a suitable time together and check the Helper’s availability.
Boundaries to agree
What rooms, belongings or routines should the Helper leave alone?

Browse profiles to see how Helpers describe their services.

You can browse Helper profiles for shopping or errands while you plan. Check each profile’s listed services and service area. For prices, see our guide to household support costs.

Before you choose a Helper

Agree with your parent on the Helper and task before arranging a visit. Helping with the search does not by itself authorise an adult child to act or sign for the household. The household is the contractual employer. How Helpore works.

Can we plan just one visit?

Yes. You can prepare a brief for one first visit without deciding on a regular schedule. Compare profiles and the services they list.

What could the visit cover?

The shopping example is one option. For other household support, decide what would actually happen:

Cleaning

Agree on rooms or surfaces and what should be left untouched.

Meal preparation

Agree on the dish, ingredients and tidying.

Company

Ask how your parent would actually like to spend the time.

Ask about the visit length and anything the Helper should leave alone. If your parent changes their mind, update the brief or wait.

When household support is not the right service

This guide concerns everyday household tasks and company, not nursing, treatment, medication management or personal care such as help with washing or dressing. For those needs, contact a qualified home care provider. The Federal Office of Public Health explains covered care services. Our insurance guide covers the separate question of payment.

After a visit

If a visit takes place, ask your parent what worked and what they would change. If they want another one, agree on the next scope together.

From Helpore’s housing analysis

The wider picture at home

Between 2013 and 2025, the share of occupied single family homes with a resident aged 65 or over rose in all 26 cantons. These are housing figures, not a measure of whether anyone needs help.

Read the study and method

Share of occupied single family homes with a resident aged 65 or over

201332.37%
202538.65%

+6.28 percentage points

50%25%0%20132025

2013: 271,923 of 840,158 homes. 2025: 337,198 of 872,500 homes.

Switzerland: 32.37% 2013, 38.65% 2025.

See the 2013 and 2025 figures for all 26 cantons

Scroll sideways to see every column.

Occupied single family homes with at least one resident aged 65 or over, as a share of all occupied single family homes in each year.
Canton20132025Change (percentage points)
With 65+All occupied single family homesShareWith 65+All occupied single family homesShare
Switzerland271,923840,15832.37%337,198872,50038.65%+6.28
Zurich36,243113,00332.07%43,671112,90638.68%+6.61
Bern34,203100,18334.14%41,286103,69639.81%+5.67
Lucerne8,26229,48828.02%10,54329,84835.32%+7.30
Uri1,1353,63931.19%1,3973,77237.04%+5.85
Schwyz4,06013,94029.12%5,11513,71037.31%+8.18
Obwalden9083,07829.50%1,1803,14137.57%+8.07
Nidwalden7272,25832.20%9442,17443.42%+11.23
Glarus2,5737,61033.81%3,1537,67141.10%+7.29
Zug2,0286,32532.06%2,3706,05239.16%+7.10
Fribourg9,85537,93425.98%13,83741,48733.35%+7.37
Solothurn14,33842,89533.43%18,25645,19440.39%+6.97
Basel-Stadt3,4278,81038.90%3,6628,81141.56%+2.66
Basel-Landschaft16,20343,76837.02%18,71744,64841.92%+4.90
Schaffhausen3,44210,61532.43%4,48511,31939.62%+7.20
Appenzell Ausserrhoden2,4847,89731.45%3,1298,21238.10%+6.65
Appenzell Innerrhoden7012,16532.38%8122,35234.52%+2.15
St. Gallen18,66160,59130.80%22,78261,87336.82%+6.02
Graubünden6,56619,18134.23%8,25220,15440.94%+6.71
Aargau29,45495,39330.88%37,58098,66138.09%+7.21
Thurgau10,53136,78428.63%14,64939,48537.10%+8.47
Ticino15,91643,61236.49%18,62542,65943.66%+7.17
Vaud20,54562,83732.70%25,69167,31138.17%+5.47
Valais12,24940,05330.58%16,30346,52335.04%+4.46
Neuchâtel4,27312,95332.99%5,13213,28038.64%+5.66
Geneva8,53022,22638.38%9,92623,54542.16%+3.78
Jura4,60912,92035.67%5,70114,01640.67%+5.00
The person who opens their home should decide what help looks like. This guide starts with that conversation.
Gilberto de la FuenteDirector at Helpore

The study explains the figures; the other guides cover costs, employment and insurance.