A first visit might focus on one ordinary task: the weekly shopping.
A first conversation
The weekly shopping
Your parent wants help with shopping but still chooses what to buy. Would they go along or hand over a list? Agree how purchases would be paid for, what happens if an item is unavailable and who keeps the receipts.
Start with a possible household task. No names, addresses or health details are needed here.
A private planning tool
Prepare the first visit together
Start with a possible household task. No names, addresses or health details are needed here.
Worked example, not a personal plan
Shopping or errands
List, payment, receipts and whether they want to go along.
Possible task
Shopping or errands
What your parent wants to keep doing
Choose the shopping list
Scope to agree
List, payment, receipts and whether they want to go along.
Visit length to agree
Agree a suitable time together and check the Helper’s availability.
Boundaries to agree
What rooms, belongings or routines should the Helper leave alone?
Agree with your parent on the Helper and task before arranging a visit. Helping with the search does not by itself authorise an adult child to act or sign for the household. The household is the contractual employer. How Helpore works.
Can we plan just one visit?
Yes. You can prepare a brief for one first visit without deciding on a regular schedule. Compare profiles and the services they list.
What could the visit cover?
The shopping example is one option. For other household support, decide what would actually happen:
Cleaning
Agree on rooms or surfaces and what should be left untouched.
Meal preparation
Agree on the dish, ingredients and tidying.
Company
Ask how your parent would actually like to spend the time.
Ask about the visit length and anything the Helper should leave alone. If your parent changes their mind, update the brief or wait.
When household support is not the right service
This guide concerns everyday household tasks and company, not nursing, treatment, medication management or personal care such as help with washing or dressing. For those needs, contact a qualified home care provider. The Federal Office of Public Health explains covered care services. Our insurance guide covers the separate question of payment.
After a visit
If a visit takes place, ask your parent what worked and what they would change. If they want another one, agree on the next scope together.
From Helpore’s housing analysis
The wider picture at home
Between 2013 and 2025, the share of occupied single family homes with a resident aged 65 or over rose in all 26 cantons. These are housing figures, not a measure of whether anyone needs help.