First, confirm how the employment is ending
Check the employer named in your contract, the contract type and the household employment rules for your canton, which a cantonal standard employment contract may set. A fixed term job normally ends on its agreed date. Leaving earlier requires a separate lawful basis. On an open ended contract the notice period is one month in the first year of service, two months from the second to the ninth year and three months after that, always to the end of a month; during probation it is seven days (Art. 335b and Art. 335c CO). After probation, a written agreement or your canton's standard contract can change the notice period, but neither can set it below one month (Art. 335c para. 2 CO). During probation, either can also shorten the seven day notice (Art. 335b para. 2 CO), and some cantons' standard contracts do. Our notice period reference has the starting points.
If you want to resign
For an open ended job, give clear notice in the required form and keep evidence that the household received it. What counts is the day the household receives your notice, not the day you post it. Writing is compulsory where the applicable contract or rules require it; a written record is useful in any event. The federal portal has a short page on giving notice.
If the household is ending your employment
Note the day the notice reached you. If you are ill, injured or pregnant, get the proposed end date checked promptly. After probation, a notice from the household is void if it is given while illness or an accident through no fault of your own keeps you fully or partly from working, for 30 days in your first year of service, 90 days from the second to the fifth year and 180 days from the sixth, or during pregnancy and the 16 weeks after the birth; a notice given earlier stops running during that time and resumes afterwards (Art. 336c CO, SECO answers on notice). None of this applies when you resign or a fixed term simply runs out. Your canton's standard contract can extend this protection.
A cancelled visit does not end a job. Ask what the household means and clarify the remaining work and pay. Do not use the last scheduled visit alone as your employment end date.
Compare your hours, payslip and payment
Begin with the work record
List the period your final wage should cover. For hourly work, compare the agreed visits with the hours actually worked. Leave changes and cancellations visible rather than silently removing them from the record. Whether a cancelled hour is paid is a separate question; your list only shows that it was cancelled.
For a monthly wage, check which employment period the final payslip covers. If the last working day differs from the employment end date, record both. An instruction to stop attending does not, by itself, explain how the remaining period has been treated.
Use records you already have: your calendar, timesheets, payslips and messages about the schedule. Note where the household's record and yours differ. Store only relevant employment evidence, without collecting private family documents or photographs of children.
Read the calculation on the payslip
Match the period and recorded wage or hours to the final payslip. Read gross pay, each addition, each deduction and net pay separately. If an adjustment refers to an earlier month, find that payslip too. A final total is easier to understand when you can trace what changed.
Ask what an unfamiliar line means. For a correction, identify the original item and the change you think is needed. File the household's explanation with the payslip. The Federal Supreme Court requires a clear written wage statement that lists each addition and each deduction.
Check what reached you
Compare net pay with your payment records. Note the amount, date and pay period of each payment already received. If a transfer combines several periods, ask for the allocation before treating it as the final settlement.
Store the payslip and the payment evidence together. A payslip sets out a calculation; it does not by itself prove that you received the money. A bank transfer will not tell you how the hours or the holiday were counted, so you need both.
Check holiday and other outstanding items
Holiday already taken or paid
Bring together your holiday record and the relevant payslips. Check holiday earned, holiday taken and any holiday compensation already shown. Do not add an estimated balance to your wage without first checking these items.
Holidays should normally be taken as time off. Payment for a remaining balance is possible only when the conditions for a final cash settlement are met. Whether holiday can reasonably be taken during the remaining employment needs a case specific check.
For hourly work, an amount labelled holiday pay does not settle every question by itself. Check whether compensation was validly paid and avoid counting the same entitlement twice. If you cannot reconcile the records, ask for the holiday calculation. Our hourly wage and holiday pay guide shows the detail to look for.
Extra hours and contractual payments
Record extra hours separately from your ordinary hours, with the day and any instruction or agreement about them. Whether the work was ordered, necessary or accepted can affect how it is settled. Unless something else is agreed in writing or set by your canton's standard contract, overtime is paid at your normal wage plus at least 25 percent, or made up with time off of at least the same length if you agree (Art. 321c CO, SECO answers on overtime).
Check any thirteenth salary or other contractual extra only if you are entitled to it. An entitlement under the contract and a discretionary bonus need separate checks. Ask which agreement or rule was used if the final statement includes or omits such an item.
Necessary work expenses
List outstanding necessary employment expenses separately from wages, with the date, purpose and any receipt. Check what has already been reimbursed. Do not confuse these expenses with ordinary commuting or a service refund. Article 327a of the Code of Obligations requires the employer to reimburse all expenses necessarily incurred in performing the work.
If an item is missing or looks wrong
Write down the item, the period and the document supporting your question. Say whether you need a missing payslip, an explanation of a calculation, a correction or clarification of a payment. These requests are easier to answer than a message saying only that the final amount is wrong.
You can adapt this message:
I am checking the final pay and documents for my employment. My work record and the payslip appear to differ on the hours recorded. Could you explain which hours the payslip covers and check the difference with the record I am attaching? Please also confirm which payments have already been included and when I will receive the outstanding employment documents.
Replace the example issue with what you actually found. Send only the relevant record, keep a copy and retain the reply. If the household provides a corrected payslip, keep it with the original so the change remains understandable.
If a disagreement continues, take the contract, notice, payslips, payment evidence and correspondence to a qualified adviser. Bring everything; an adviser will want the papers, not a summary.
Keep the right documents for this job
Ask for what applies to the payroll procedure used for your employment, and clarify when and how it will reach you.
| Record | What it tells you | Timing to clarify |
|---|---|---|
| Final payslip | The wage calculation and deductions for the relevant period | Ask for any missing statement or correction; keep it with payment evidence. |
| Annual salary certificate | Employment income for tax purposes under the ordinary procedure | The household provides it after the year ends. Confirm how it will reach you. |
| Simplified procedure tax statement | The tax record supplied instead of an employer salary certificate under that procedure | Ask about the compensation office's procedure and delivery. |
| Employment reference | The nature and duration of the work, performance and conduct | You can request it at any time. Check the employment dates and duties when it arrives. |
SECO lists the ordinary payroll documents, and the simplified procedure for household employers is set out on a compensation office page.
For an employment reference, you can expressly request a simple confirmation covering only the nature and duration of employment instead of a full reference. It is not a salary certificate.
“A good employment reference should let the next household understand the work without having to decode it. Clear duties, honest wording and the right dates respect both the Helper and the household.”
Gilberto de la Fuente, Helpore
Your final pay and documents checklist
Keep the next steps separate
If several households employ you separately, closing this job does not by itself give notice to the others.
For handover, insurance and the administrative move to another household, use our guide to changing household employer. Before this job ends, ask the household for the name of its accident insurer and ask that insurer what cover continues after your last paid day and whether another job you keep covers you. Arrange any needed cover in time; the official leaflet on domestic work sets out the accident insurance rules.
If you already use Helpore, start with Help and your existing records. For a question about records from your household employment, contact Helpore about Helper records. Keep your own copies of the documents you need.
If you want to work through Helpore later, read how Helpers join. The household is the employer, and Helpers pay no Helpore fees. Check the requirements before applying.
For households arranging help
Ending employment, cancelling a visit and ending an administration subscription are separate actions. Clarify the employment, then check the service arrangements that apply to you.
Helpore Flex
Find a Helper for help by the hour. The household employs the Helper. Explore Flex to see the search and the conditions that apply to your location.
Helpore Admin Light
If you already employ a Helper, Admin Light helps with the paperwork while you remain responsible for registrations, filings and paying the wage, using the documents and calculations provided. See Helpore Admin Light.
Helpore Admin
For households that want administration carried out in their name, Admin covers the broader administration service. The household remains the employer. Check the plan's scope and what is needed when employment ends. See Helpore Admin.
Frequently asked questions
Can I resign from a household job?
Yes. You can normally resign from an open ended contract by giving valid notice. Check the applicable form, notice period and termination date first. A fixed term contract needs a separate check before leaving early. Keep a copy of the notice and evidence that the household received it.
How do you write a simple resignation letter?
Name yourself and the household employer, identify the job and state clearly that you are resigning. Include the intended end date after checking the applicable rules. Meet any required written form, sign where required and retain a copy. Arrange delivery so you can establish when the employer received it.
The household says it no longer needs me. Has my job ended?
Ask whether the household is giving notice, cancelling a visit or proposing an agreed end date. A cancelled visit alone does not end the job. Save its message and clarify the intended employment end date. A notice from the household can be void or paused during the blocking periods, so do not rely only on the last scheduled visit to establish when employment ends.
What should I check on my final payslip?
Compare the pay period, wages or recorded hours, deductions and payments with your own records. Check how holiday and any agreed extra payments have been handled. Identify amounts already paid before querying a balance. Ask for a written explanation of an item you cannot reconcile rather than estimating an automatic entitlement.
What changes if I am ill or pregnant when the job ends?
Only a notice from the household is affected. After probation it is void if given while illness or an accident through no fault of your own keeps you from working (30, 90 or 180 days depending on your years of service) or during pregnancy and the 16 weeks after the birth, and a notice given earlier is paused during that time. Your own resignation and the end of a fixed term are not affected. Your canton's standard contract can extend this protection. Keep the notice and the dates, and seek qualified advice promptly if the proposed end could fall inside such a period.
Which documents should I ask the household for?
Ask for the final payslip, the applicable income documentation for tax purposes and an employment reference. They may arrive at separate times. Under the simplified procedure, the compensation office supplies the tax statement instead of an employer salary certificate. File these records with your contract, notice and payment records.