Skip to content

Helper guide

Helpore Is Now Open for Helpers: Sign Up, Set Your Rate, Get Ready for Bookings

The Helper side of Helpore is live. Create a free public profile, set your own rate and availability, and get your profile ready for households across Switzerland.

Gilberto de la Fuente

You can prepare a free Helper profile, gross rate, services, area and availability now. Helpore takes no fee from your gross wage; applicable employee deductions remain. Households can book through Flex, but publication does not guarantee requests or work.

Are you a cleaner, nanny or home Helper? Create your free Helper profile and get ready for Flex requests from households.

What you can do today

Signing up is free and takes a few minutes. Once you have an account, you can:

  • Build a public profile that households can find, with your services, experience, languages and working areas.
  • Set your own hourly rate. You decide your number, and Helpore never sets it for you.
  • Set your real availability. Choose the days, hours and areas you actually want to work.
  • Add your documents so your profile can be verified.

Once your profile is verified, it is ready to be matched with booking requests from households nearby. Households book through Helpore Flex, so the sooner your profile is ready, the better placed you are.

Why work through Helpore

We built Helpore around one principle: the person doing the work should be properly paid and properly protected. That shows up in four ways.

1. Free to join, no Helpore fee from your gross wage

Creating a Helper profile is free. Helpore takes no fee from your gross wage; employee deductions remain. Household service fees are separate.

2. You set your own rate

You are not slotted into a fixed price. You set your own hourly rate and choose your availability and working areas. If you are not sure where to pitch it, our guide on how much to charge as a cleaner or nanny walks through a simple method.

3. Check the employment terms and records

Flex includes payroll administration under the required household package. The household remains the employer, and contributions and accident-cover duties depend on the worker and arrangement. Wage records support proof of income; cash wages can also be correctly declared.

  • Clear employment terms and wage records
  • The applicable social-insurance declarations
  • The accident cover required for the arrangement

The household is your employer. Flex includes payroll administration; Light supplies paperwork and calculations for an existing household to act on, while Admin handles the agreed administration with authorization. Correctly declared cash wages can provide employment records too.

4. Your employer is the household, Helpore does the paperwork

The household is your employer. Which administration Helpore handles depends on the selected model: Flex, Light or Admin.

Check the applicable AHV contributions

Many people assume that small or occasional domestic work is "too little" to declare. For private households, that is not how the rules work.

AHV liability starts on 1 January after the seventeenth birthday. In domestic work, the low-pay exception lasts through 31 December of the year the worker turns 25: pay of CHF 750 or less per calendar year and household is exempt unless the worker requests contributions. Above CHF 750, contributions apply to the full liable wage. Older working-age domestic staff are generally liable from the first franc; reference-age rules differ. Contributions do not guarantee a complete pension year or an immediate job.

Correct declaration creates wage records and the applicable contributions and cover. Cash payment can be legal with the same records and duties; its payment method does not decide take-home pay.

The 2026 minimum wage for domestic work

The federal domestic-work minimum applies within its scope, generally from an average of five hours a week with the same employer. Geneva has its own domestic-work contract, other cantonal or local rules may be higher, and work mainly involving childcare is excluded from the federal contract. Check the applicable task, canton and contract. Within federal scope, the gross minimums from 1 January 2026 are:

Qualification Gross minimum (from 1 Jan 2026)
Unskilled CHF 20.35/hour
Unskilled with 4+ years' experience, or EBA CHF 22.30/hour
Skilled with EFZ (3-year apprenticeship) CHF 24.55/hour

These federal figures exclude holiday and public-holiday shares and apply only within the contract’s scope. Check any higher cantonal or local rules. Agree a gross wage for your tasks and experience; the companion guide’s wage ranges are planning examples, not verified market averages.

Know other great Helpers? Earn a referral reward for each

The Helpers we trust most often know other people who are just as good. So we made it rewarding to bring them in.

Once you join, you get a personal referral link in your dashboard. It points to the Helper sign-up page with your code attached, for example /en/signup/helper?ref=YOURCODE. Share it with a cleaner, nanny or carer you rate.

  • When someone new joins through your link and completes the qualifying hours through Helpore, you earn a referral reward.

Referrals are for new Helpers only. You cannot refer yourself or someone already registered with Helpore.

Why join now

You can prepare your profile now and keep your services, area and availability current. Households can book through Flex, but joining or publication does not guarantee work.

Get started

Looking to hire instead? If you already employ someone at home, Helpore Admin Light and Helpore Admin are open today.

Frequently asked questions

Can I sign up as a Helper right now?

Yes. The Helper side is live across Switzerland. You can create a free account, build a public profile, set your services, your own rate and your real availability today. Once verified, your profile is ready for booking requests from households across Switzerland.

What does it cost a Helper to join?

Creating a Helper profile is free. Helpore takes no fee from the gross wage; applicable employee deductions remain.

Do I get AHV and insurance from the first day of work?

AHV liability starts on 1 January after the seventeenth birthday. In domestic work, the low-pay exception lasts through 31 December of the year the worker turns 25: pay of CHF 750 or less per calendar year and household is exempt unless the worker requests contributions. Above CHF 750, contributions apply to the full liable wage. Older working-age domestic staff are generally liable from the first franc; reference-age rules differ. Accident cover depends on the working arrangement. Creating a profile does not start employment.

What is the minimum wage for domestic work in 2026?

The federal domestic-work minimum applies within its scope, generally from an average of five hours a week with the same employer. Geneva has its own domestic-work contract, other cantonal or local rules may be higher, and work mainly involving childcare is excluded from the federal contract. Check the applicable task, canton and contract. Within federal scope, the 2026 gross floors are CHF 20.35 for unskilled work, CHF 22.30 for the experience/EBA category and CHF 24.55 for EFZ.

How does the referral reward work?

Share your personal link (for example /en/signup/helper?ref=YOURCODE). When a new Helper joins through it and completes the qualifying hours, you earn a referral reward. New Helpers only.

Official sources